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FAQ

  • Why Sunrise Banquet Hall & Event Center?
    • We are located between Sacramento and San Francisco making it easy to access for all your guests. We are situated next door to the Hyatt hotel making it an easy place for your guests to stay. We strive to make your experience as easy as possible so we also offer in house services of décor, catering, photo booths, DJ, and more!
  • How many people can the venues accommodate?
    • We can host events and accommodate groups as small as 15 guests and as large as 1,500 guests. We specialize in providing a flexible venue which can easily be transformed to meet your needs!
  • Can we accommodate a wedding ceremony?
    • Yes! We have many ceremony options. In our ABC ballroom we have air walls we can close off to have a separate ceremony & reception space. We can also utilize the full space by adding in a reset after your ceremony. At our Indoor Event Pavilion we have a nice outdoor space that can accommodate a ceremony, or we also have indoor ceremony options available with a quick reset done by our team!
  • What Audio Visual Equipment is available? 
    • We have projectors, microphones, and TVs available to add on for your use! We require an AV test before your event to ensure all equipment is compatible with what you bring, & to help ensure things go smoothly the day of the event.
  • What services do we offer?
    • We offer venue, floral & décor, catering, DJ, photo booths, hotel accommodations, and consultations with our in house event planners. We love to customize packages curated to each guest to ensure your needs are met.
  • What is included in the venue rental?
    • We have three different event spaces that offer different inclusions. However; our venue rentals typically include 60” Round tables, Chiavari Chairs, Set up & Breakdown, & Janitorial Staff during the event. We only book one event per day in each space, so you will have your choice of 2-3 hours for the event set up, & a 6 hour time block for your event. Events can go up until Midnight, or for an additional cost until 1AM. Set up can start as early as 11AM. Day before set up is typically not possible, but can be requested the week of & would need managerial approval.
  • What is the outdoor vendor policy?
    • We have different policies for our different event spaces. In our Banquet Hall we do allow certain outside vendors; however they do need to be licensed & insured. In our Main Building that houses our ABC & Grand Ballrooms, we do require use of our in house catering & décor teams. Any other vendors brought in need to be licensed & insured. 
  • Are there any noise restrictions?
    • Our ballrooms are specially insulated to ensure all noise & music stays inside each ballroom. During any louder music portion of your event, we do ask that the doors remain closed in your ballroom to help minimize music leaving the ballroom. Our grand foyer does allow for sound dampening & ensures music from either ballroom will not disturb another event. Due to this we do not have restrictions on volume level. 
  • What is the cost of the venue rental?
    • Our venue rental costs fluctuate based on the venue, & day of the week with Saturdays being highest, and Mondays -Thursdays lowest. Your cost will also fluctuate based on what services you choose to add on. Give us a call to find out more or to schedule an in person consultation! Please keep in mind all pricing is best done in person where we can build out your custom package for your specific date, venue, & event needs.
  • What is the cancellation policy?
    • Once you choose to book your event with us a 25% non refundable deposit is paid, and a contract is signed. Our contract will go over our exact cancellation policy with certain exceptions outlined such as the COVID-19 pandemic. Items such as postponing or changing your date are also outlined in the contract with any price changes or fees listed. We strive to work with you on understanding the different reasons for canceling or postponing your event to best accomodate.